Terms and Conditions

Welcome to FlowersMandi,an online platform by Capto biotech and infra Limited your online destination for blooming beautiful experiences! By accessing and using our website and services, you agree to be bound by these Terms and Conditions. Please read them carefully before placing your order.

1. Services and Orders

We offer a wide range of fresh flowers, arrangements, gifts, and related products available for purchase online and delivery within India.

You can browse our product selection, create an account for convenient reordering, and place orders securely through our website.

Acceptance of your order is indicated by email confirmation.

We reserve the right to refuse or cancel orders at our sole discretion, including due to stock limitations, payment issues, or suspected fraudulent activity.

2. Delivery and Fees

Delivery fees are calculated based on the chosen delivery location and date. You will see the total delivery cost before confirming your order.

We offer various delivery options, including standard, express, and same-day delivery. Please consult our delivery information page for specifics and availability.

FlowersMandi is not responsible for delays or non-delivery due to circumstances beyond our control, such as weather conditions, natural disasters, or transportation disruptions.

3. Prices and Payments

All prices displayed on our website are in Indian Rupees (INR) and include applicable taxes.

We accept a variety of payment methods, including credit cards, debit cards, net banking, and UPI.

Secure online payment gateways are used to ensure your financial information remains protected.

Once your order is confirmed, the full amount will be charged to your chosen payment method.

4. Returns and Refunds

Please refer to our separate Refund Policy for detailed information on eligible returns and refund procedures.

In summary, refunds are offered for incorrect deliveries, damaged/wilted flowers, and technical issues.

Change of mind or custom orders are generally not eligible for refunds.

5. User Content and Conduct

You are responsible for any content you submit to our website, such as reviews, comments, or photos.

Your content must not be offensive, illegal, or infringe on the rights of others

You agree to indemnify FlowersMandi for any harm or loss resulting from your content or breach of these Terms.

6. Website Content and Intellectual Property

All content on our website, including text, images, and design elements, is protected by copyright and other intellectual property laws.

You may not copy, modify, or distribute any of our content without our express written permission.

7. Disclaimer and Limitation of Liability

We use commercially reasonable efforts to ensure the accuracy and completeness of the information on our website.

However, we cannot guarantee that it is entirely free from errors or omissions.

FlowersMandi disclaims all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

We are not liable for any damages arising from your use of our website or services, including direct, indirect, incidental, consequential, or punitive damages.

8. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of India.

Any dispute arising out of or relating to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Delhi, India.

9. Modification and Termination

We reserve the right to modify these Terms and Conditions at any time without prior notice.

Your continued use of our website after the posting of any changes constitutes your acceptance of the revised Terms and Conditions.

We may terminate your access to our website or services at any time, without notice, for any reason, including, but not limited to, a violation of these Terms and Conditions.

Contact Us

If you have any questions about these Terms and Conditions, please contact us at flowersmandidelhi@gmail.com

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